Version Date: 18 October 2024

Your data is used to enhance our services and provide you with an increasingly better experience. The protection of your information is our priority. This document describes how we receive, use, store, and share your data.

We are constantly evaluating and improving our practices to ensure the confidentiality and integrity of your information. If you would like more details about our practices, please contact us at contato@teleporting.com.br.

What information do we collect?

When using the Teleporting app (“app”), we collect different types of data. Below are the details of the information you provide to us.

Registration Information:

When you register for the Teleporting app, we collect data such as your name, personal identification number, email address, and phone number.

Other Information:

In addition to the initial registration information, you may also provide us with additional data, such as: (a) payment information; (b) location information; (c) information about your devices; (d) personal information. Below, we detail each of these types of information.

a. Payment Information

When performing tasks (or “missions”) through the app, the corresponding financial amount will be credited to your teleporting app account, and you can request a transfer to your bank account, limited to 1 (one) withdrawal per day and 2 (two) withdrawals per week, and to the minimum amount set for your region. To carry out this transfer, you will need to provide your bank details, which you can update through the app.

Withdrawal requests will not incur transfer fees, except when deposit information is incorrectly provided, requiring new transfers. In such cases, a fee may be charged for each new necessary transfer.

b. Location Information

To present missions near you and ensure they are executed reliably, we need your location information. This is obtained from your device via GPS and mobile networks (cell towers, wireless networks, and other location methods) through the permission you grant to your device.

c. Device Information

Some additional information about your device may be automatically collected, including: (1) language, (2) date and time information, (3) device manufacturer, (4) carrier, (5) model, (6) wireless networks, (7) phone number, among others.

d. Personal Information

To improve the quality of our services, we may request additional personal information from the user through the teleporting app. Information about shopping habits and consumption preferences may also be requested. Providing this information is at the user's discretion.

How do we use this information?

To enhance our services and offer you an increasingly better experience, we may use your personal information for internal purposes, such as verification, data analysis, and research.

Additionally, your information may be used for Communication and Marketing, as detailed below:

Communication

Your information may be used to send important notices and notifications, such as alerts about tasks near you or updates on conditions and policies.

Marketing

Your information may be used to send advertisements and other promotional materials related to our services, as well as to promote updates and opportunities.

How is the information stored?

Storage Location of Information

Data is stored in reliable cloud services provided by partners located in Brazil or other countries offering cloud storage services.

We always partner with companies that employ high levels of security in information storage and are recognized in their respective markets.

Deletion of Information

When you request the deletion of your account, your provided personal information will be permanently deleted, as required by law.

How is the information shared?

In addition to the purposes mentioned above, we may also share your collected information with third parties in some of the following situations.

Service Providers and Other Partners

For reasons related to processing technological solutions, we may share information with certain companies or individuals providing services. In this case, the data will be handled in a way that protects your privacy, with these companies having a protection obligation compatible with the Teleporting privacy policy.

These companies may provide services and perform related activities, including—but not limited to—service maintenance, database management, data analysis, and feature enhancement, including marketing, as well as assist us in evaluating how our service is used.

Thus, if necessary, these companies or individuals will have access to your personal information only to perform activities requested by Teleporting and are required not to use or disclose such information for any other purpose.

For Advertising

To deliver advertising to you, we may also share your information with marketing companies that offer a level of data protection compatible with this privacy policy.

How do we protect your information?

This Privacy Policy may be updated periodically, and the current version will always be the most recent.

Any changes we make to this Privacy Policy will be communicated to you through our products, website, app, or by sending you an email.

Additional Provisions

Information Collected by the User at the Point of Sale

The data provided by users during the execution of missions at points of sale, such as photographs, videos, audio, product prices, etc., are processed and shared with the respective campaign clients, who are the funders and owners of the information collected at the points of sale.

Updating the Privacy Policy Terms

We are always looking to enhance our services and develop new features to make our products better for you and our community. As a result, we may periodically update the terms of this Privacy Policy to accurately reflect our services and practices. We will make changes only if the provisions are no longer adequate or prove to be incomplete, and only if the changes are reasonable and consider your interests.

You will be notified (for example, by email or through our products) at least 10 (ten) days in advance of any changes, giving you the opportunity to review the changes before they take effect, unless required by law. Once the updated terms take effect, you will be bound by them if you continue to use our products.

If you do not agree with the proposed terms, you may request the deletion of your account at any time, without any obligations attached.

Suspension or Involuntary Account Termination

If we determine that you have willfully, seriously, or repeatedly violated our terms or policies, or identify any attempt at fraud or tampering with collected information, we may temporarily or permanently suspend or deactivate your account access.

We may also suspend or deactivate your account if you repeatedly violate third-party intellectual property rights or when we are legally required to do so. If we take these actions, we will notify you and explain your options for requesting a review unless doing so may expose us or others to legal liability; harm our user community; compromise or interfere with the integrity or operation of any of our services, sources, or products; result in technical restrictions; or when we are prohibited from doing so for legal reasons.

How to contact Teleporting with questions?

If you have any questions or concerns regarding Teleporting’s Privacy Policy or any practices described herein, please contact us at contato@teleporting.com.br or through any of our social media channels.